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Product FAQ's

Cibaria Store Supply Customer Service

Product FAQs

  • Are the Balsamic Vinegar Products Vegan?
  • 25 Star Balsamic Vinegar FAQs
  • Is There Caffeine in the Espresso Bean Balsamic Vinegar?
  • How to Shrink Sleeves/Capsules?
  • How Do I know which Olive Oils are Good?
  • Infused, Flavored and Fused Olive Oil FAQ
  • What is the Ingredient Listing for the Butter Flavored Olive Oil?
  • What type of Chili is used for your Roasted Chili Infused Olive Oil?

 Organic Certified FAQ

Q: Does my olive oil store need to be certified organic in order to sell the certified organic products on your website? If so, is it ok that the product isn't advertised as organic so they can be sold?

A: Yes, If the customer is processing product (re-packing, relabeling, etc), they must be certified to sell, label, or market the product as Organic. However, if they do not want to identify the product as Organic, they do not have to be certified and the product ceases to be "Certified Organic" once it is dispensed from the original container.

25 Star Balsamic FAQs

How many years is the 25 Star Balsamic aged?

In Italy, the only balsamic that is allowed to state an age is a DOP product. To obtain DOP status, the balsamic must be aged a minimum of 12 years and is controlled by the Consortium for approval and bottling into a unique 3.4 oz. bottle. These bottles usually cost between $75 and $120 each. There is only a small amount of this product produced each year. In fact an entire battery of barrels would result in approximately 5 liters of product.

Therefore, a new product was started called Balsamic Vinegar of Modena (today IGP). This commercial product is made from mixing concentrated or cooked grape must and wine vinegar and then aging this blend in wooden casks. There are two categories of age within the PGI regulation, the minimum required aging in wood is set forth at 2 months or at the second level of aging in wood for 3 years so according to PGI ruling, no balsamic can be said to be aged more than 3 years. In addition, all labels that bear the PGI logo, must be approved by the Third Party auditors of the PGI.

More important than the age in this type of balsamic is that the quality and the quantity of the grape must and the wine vinegar used in the production are crucial to the quality of the finished product.

Our 25 Star Balsamic has a minimum of 80% concentrated grape must and aged red wine vinegar.

Can the seal of PGI (Protected Geographical Indication) be put on the label of 25 Star Balsamic Vinegar since Cibaria authenticates that it comes from Modena, Italy?

The direct answer to your question is, no, you are not allowed to use the PGI seal on your label according to Italian law even though we authenticate that the product comes from Modena, Italy.

While Italian law does not necessarily have to be followed in the United States, Italy has asked that their PGI laws be extended to all countries. Currently, the PGI seal can only be put on products where the facility is audited by a third party auditor from Italy. Full trace ability is required which means that if we were to become certified, we would have to pay for an auditor to come from Italy and the audit would require full traceability. This would mean that we would be required to submit all of our client’s labels and any of their client’s labels for approval. In addition, we would have to be able to trace not only our sales but those of our customers as dwell. Currently, there is only one company in the entire world outside of Italy who is certified and they sell exclusively their own brand to large retailers.

Is there sugar added to your 25 Star Balsamic?

NO! The sweetness of our balsamic is due to the high amount of concentrated grape must in our product. The more grape must, the thicker and sweeter it becomes.

How does your 25 Star Balsamic compare to the “Up to 18 Year Old Balsamic” that is found in many olive oil stores?

First of all, it the product was truly that aged, the price would prohibit the average person from being able to afford it as would sell for about $25/ounce. Secondly, according to PGI rules, it could only be called “aged” if it is really a certified product. Condimento balsamic cannot be classified as PGI nor can it be claimed as aged under PGI rules.

We do not claim an age on our product as we follow the law and guidelines set in place by the consortium. However, we feel that our product stands for itself. We invite you to compare the products side by side and decide for yourself which product is superior.

What type of barrels is the 25 Star Balsamic aged in?

Slovanian Oak.

What makes your 25 Star Balsamic so thick?

Our special quality of grape must give the finished goods a thicker consistency This balsamic is made exclusively for us and to our specification. It contains a minimum of 80% high quality must and wine vinegar that is aged a minimum of 10 years. The resultant product is naturally thick and sweet.

How is the 25 Star White Balsamic made and how does it differ from the dark?

The product is produced in the same manner with the same ingredients as the dark balsamic. The difference is that for the white, they choose the lightest batch of grape must that they have and then they filter the resultant product which lightens it further.

Flavored Balsamic

We use 25 Star Balsamic as a base for the flavors that we prepare at our Riverside Facility. Whenever possible, we use an all-natural flavoring but, sometimes, to achieve the best flavor, we have to use a flavoring that contains both natural and artificial components. We have the two types listed separately on our website. Please note that the flavoring is a very small percentage of the end product, usually less than 1 percent.

Does the 25 Star Balsamic have pesticides? 

Possibly yes. Only the Organic is free of pesticides.

Infused, Flavored and Fused Olive Oil FAQs

Infused Olive Oils

These incredible products are achieved by a long an intricate process. Fresh herbs and/or spices are added to the olive oil and steeped for four to six weeks in the oil. At regular intervals, the oil is tested to ensure that no bacteria growth or contamination has occurred. We have these done for us and we use pure olive oil (refined olive oil with around 10% of extra virgin olive oil added to it) so the flavor doesn't compete with the infusion. The resultant product is a truly fresh herb/spice flavor that will not dissipate with cooking.

Flavored Extra Virgin Olive Oils

Using a mild Extra Virgin Olive Oil as a base, we add concentrates or extracts to achieve a healthy and tantalizing flavor profile. Cibaria makes these in house. Our Naturally Flavored EVOO - Black Truffle and Naturally Flavored EVOO - White Truffle are brought in direct from Italy, and are not flavored in house.

Fused Olive Oils

We combine our Infused and Flavored olive oils to create a perfect flavor combination.

Polyphenols FAQ

What are Polyphenols? 

Known to be anti-inflammatory, anti-oxidant and an anticoagulant. They help to reduce and neutralize free radicals and repair the damage that have been caused to cell membranes from cigarette smoke, pollution, alcohol, and the sun.

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