Considering the craziness of this year, we’re no doubt in for a holiday season like no other. Spending habits have changed, people are spending more time at home, and you can count on light crowds in the malls and on the streets.

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This year has been a year of firsts for just about everybody. From the way you interact with employees to dealing with suppliers, and perhaps most notably, how you serve your customers, it’s a whole new ballgame. Pick up on some tips and tricks to star the holidays.